Rut’n Buck · Case study 4 of 7

Customer portal

Customers changed their own orders, saw their invoices and managed their team, so changes didn't come through the owner.

The real screens, on sample data.

The problem

When a customer has to go through the owner for every change, the owner becomes the order desk.

A link instead of a password. Open it and you're in.
Next week's order on one tile, with plus and minus buttons and a warning when the cutoff is close.
A changed order shows the old number crossed out, so nobody argues about what changed.
A schedule planner for standing orders, across every location.
Two roles. Owners see the invoices. Managers see orders and schedules.

I built a copy on fake data for shops thinking about carrying the burritos. You can click everything, and nothing is real.

Order changes stopped going through the owner. The customer made them.

I built this for my own company first. Now I build them for other Montana businesses.